Power310-9473Strathmore
Water(403) 934-9440
Drainage
Natural Gas1-800-511-3447Strathmore
Phone (in Alberta only): 310-4300Toll-Free (ouside of Alberta): 1-800-667-2345
Hours of operation and mailing address
Phone (403) 934-9440Fax (403) 934-0085
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As of April 1, 2024, the price of gas and gas transportation will be decreasing by $0.040259 per cubic meter to $0.113846 per cubic meter. The Ontario Energy Board has approved this change to reflect the prices that EPCOR expects it will be paying to suppliers through to the end of March, 2025. On your gas bill this cost is on the line titled “Gas Commodity”.
As a regulated utility, EPCOR is permitted to recover what it pays for the purchase of gas plus any costs reasonably associated with this purchase, but with no mark up or ‘profit’. The price on your bill is based on forecasted gas and transportation costs, which are reviewed by the OEB and reconciled with actual costs. The gas portion gets adjusted regularly throughout the year as the price of gas changes.
That will depend on the amount of gas you use. For a typical residential customer who consumes approximately 2,150 cubic meters of gas annually, this price change will reduce your annual heating costs by approximately $87 per year. For customers who have arranged to have their gas supplied by a gas marketer/broker, the price may or may not change depending on the terms of the contract the customer has with the gas marketer/broker.
The federal carbon charge on bills rendered by EPCOR on or after April 1, 2024 will increase from $0.1239 per cubic meter to $0.1525 per cubic meter. How will the increase in the federal carbon charge impact you? That will depend on the amount of gas that you use. For a typical residential customer who consumes approximately 2,149 cubic meters of gas annually, the federal carbon charge will cause your annual heating costs to increase by approximately $61 per year.
*Note: Transportation costs refer to costs to get gas into the system; delivery costs refer to the costs to get gas to a specific property.
If you have any questions about the changes in rates or any other item that appears on your bill, please feel free to call our office at 1-888-765-2256.
Please note – We have recently updated our Privacy Policy, to see our updated policy visit epcor.com/privacy.
We would like to thank you for choosing to make natural gas your energy of choice.