How to read your meter

Your gas meter can help you understand your gas usage patterns and increase energy efficiency in your home or business. Your gas reading determines the amount you are charged every month on your bill. You can read the meter yourself to verify your bill and monitor your gas use.

Read your meter

Meters with digital displays

Most of the gas meters in our system have indexes with digital counters (shown below). To read these meters, simply record the numbers as they appear from left to right. These numbers count the units of gas that are being used, usually in hundreds of cubic feet (ccf).

Meters with analog displays

These meters normally have 4 dials in a horizontal line. Occasionally, they will have more or fewer dials, but the process of reading the meter is the same. The hands on dials 1 and 3 move counter-clockwise and the hands on dials 2 and 4 move clockwise. The hands on all the dials move from 0 toward the number 9.

To read your meter accurately, keep the following rules in mind:

• Starting on dial 1, write down the last number the hand has passed.
• Do the same for each dial until you've written them all down.
• When the pointer appears to be on or near a number, read it exactly as that number if the pointer of the dial on the immediate right is near 1 or 2.
• Read it as the lower number if the pointer of the dial on the immediate right is near 8 or 9.

Watch our tutorial

Access to your gas meter

Your natural gas bill is based on your monthly gas consumption. Typically, we read your natural gas meter on a monthly basis. To help ensure we bill you accurately, please make sure there is a clear, accessible and safe pathway to your meter outside your home or business.