Power
Water
Drainage(780) 412-4500
Natural Gas1-800-511-3447Edmonton
Manage your account online: Log in
Phone (in Alberta only): 310-4300Toll-Free (outside of Alberta): 1-800-667-2345
Other contact information
Monday to Friday 8 a.m. - 7 p.m.Saturday 8 a.m. - 4:30 p.m.Sunday & Stat Holidays Closed
This information doesn't apply to your selected location (Edmonton). View the Customer Notices page for Edmonton or change your location.
The Ontario Energy Board has approved changes to your distribution rates as of May 1st. A typical residential customer can expect an increase of approximately 5% ($7). The changes include an inflationary increase in distribution rates, along with updates to transmission rates and settlement of commodity variance accounts.
For a residential customer, the increase is due to a combination of: