Billing updates

Important information a​bout your gas bill​​

Pricing changes

On all bills rendered by EPCOR on or after July 1, 2024, the price we charge for the gas commodity and transportation portion of your bill will be increasing by $0.007031 per cubic meter to $0.155592 per cubic meter. The Ontario Energy Board has approved this change to reflect the prices that EPCOR expects that it will be paying to its gas suppliers through to the end of June, 2025. On your gas bill this cost is on the line entitled “Gas Commodity”.

As a regulated utility, EPCOR is permitted to recover what it pays for the purchase of gas plus any costs reasonably associated with this purchase but with no mark-up or ‘profit’. The price the utility charges you is based on the forecasted gas and transportation costs to EPCOR, which are periodically reviewed by the OEB and reconciled with actual costs. The gas commodity portion gets adjusted regularly throughout the year as the price of the gas commodity changes.

How will the price change impact you?

That will depend on the amount of gas that you use. For a typical residential customer who consumes approximately 1,780 cubic meters of gas annually, this price change will cause your annual heating costs to increase by approximately $13 per year. For customers who have arranged to have their gas supplied by a gas marketer/broker, the price may or may not change depending on the terms of the contract the customer has with the gas marketer/broker.

If you have any questions about the changes in rates or any other item that appears on your bill, please feel free to call our office at 1-888-765-2256.

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