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At EPCOR, we're committed to keeping you informed about matters related to your account and providing uninterrupted service.
Access and manage your account online 24/7 to avoid delayed bills caused by the Canada Post strike. Learn more.
Manage your utility services and account effortlessly with our 24/7 self-serve online portal:
Don't have an account? Register here
Power (FortisAlberta)
Phone: 310-9473
Natural Gas (ATCO Gas)
Phone: 1-800-511-3447
Phone: 310-4300
Toll Free: 1-800-667-2345
Hours of operation
Monday to Friday: 8am–7pm
Saturday: 8am-4:30pm
Sunday & stat holidays: closed
Bill payments
EPCOR
P.O. Box 500
Edmonton, AB T5J 3Y3
Correspondence
EPCOR
2000-10423 101 Street NW
Edmonton, AB T5H 0E8
Manage your utility services and account effortlessly with our 24/7 self-serve online portal:
Don't have an account? Register here
Power (FortisAlberta)
Phone: 310-9473
Water
Phone: 403-609-6400 or
Phone: 780-412-6800
Natural Gas (ATCO Gas)
Phone: 1-800-511-3447
Phone: 310-4300
Toll Free: 1-800-667-2345
Hours of operation
Monday to Friday: 8am–7pm
Saturday: 8am-4:30pm
Sunday & stat holidays: closed
Phone: 403-609-6400
Hours of operation
Monday to Friday: 8am-5pm
Weekends & stat holidays: closed
EPCOR
P.O. Box 500
Edmonton, AB T5J 3Y3
Manage your utility services and account effortlessly with our 24/7 self-serve online portal:
Don't have an account? Register here
Power (FortisAlberta)
Phone: 310-9473
Water
Phone: 403-207-4503 or
Phone: 780-412-6800
Natural Gas (ATCO Gas)
Phone: 1-800-511-3447
Phone: 310-4300
Toll Free: 1-800-667-2345
Hours of operation
Monday to Friday: 8am–7pm
Saturday: 8am-4:30pm
Sunday & stat holidays: closed
Phone: 403-207-4503
Hours of operation
Monday to Friday: 8am-5pm
Weekends & stat holidays: closed
Water billing (City of Chestermere)
Phone: 403-207-7071
EPCOR
P.O. Box 500
Edmonton, AB T5J 3Y3
Mailing address
EPCOR
P.O. Box 271
Chestermere, AB T1X 1K8
Delivery address
240 Merganser Drive
Chestermere, AB T1X 1K9
(Couriers MUST have a contact number written on the box)
Manage your utility services and account effortlessly with one of our online portals.
Power (FortisAlberta)
Phone: 310-9473
Water
Phone: 403-879-8934 or
Phone: 1-855-942-9726
Natural Gas (ATCO Gas)
Phone: 1-800-511-3447
Phone: 310-4300
Toll Free: 1-800-667-2345
Hours of operation
Monday to Friday: 8am–7pm
Saturday: 8am-4:30pm
Sunday & stat holidays: closed
Phone: 403-879-8934 or
Phone: 1-855-942-9726
Hours of operation
Monday to Friday: 8:30am-4:30pm
Weekends & stat holidays: closed
EPCOR
P.O. Box 500
Edmonton, AB T5J 3Y3
Mailing address
EPCOR Harmony Inc.
3230, 350 7 Ave SW
Calgary, AB T2P 3N9
Manage your utility services and account effortlessly with our 24/7 self-serve online portal:
Don't have an account? Register here
Power (FortisAlberta)
Phone: 310-9473
Water
Phone: 1-855-835-1212
Natural Gas (ATCO Gas)
Phone: 1-800-511-3447
Phone: 310-4300
Toll Free: 1-800-667-2345
Hours of operation
Monday to Friday: 8am–7pm
Saturday: 8am-4:30pm
Sunday & stat holidays: closed
Billing and account issues
Phone (Kananaskis Improvement District): 403-591-7774
Water and wastewater project/service inquiries
Phone: 1-855-835-1212
Email: etproject@epcor.com
EPCOR
P.O. Box 500
Edmonton, AB T5J 3Y3
Manage your utility services and account effortlessly with our 24/7 self-serve online portal:
Don't have an account? Register here
Power (FortisAlberta)
Phone: 310-9473
Water
Phone: 403-934-9440 or
Phone: 780-412-6800
Natural Gas (ATCO Gas)
Phone: 1-800-511-3447
Phone: 310-4300
Toll Free: 1-800-667-2345
Hours of operation
Monday to Friday: 8am–7pm
Saturday: 8am-4:30pm
Sunday & stat holidays: closed
Phone: 403-934-9440
Fax: 403-934-0085
Hours of operation
Monday to Friday: 8am-4:30pm
Weekends & stat holidays: closed
EPCOR
P.O. Box 500
Edmonton, AB T5J 3Y3
Manage your utility services and account effortlessly with our 24/7 self-serve online portal:
Don't have an account? Register here
Phone: 310-4300
Toll Free: 1-800-667-2345
Hours of operation
Monday to Friday: 8am–7pm
Saturday: 8am-4:30pm
Sunday & stat holidays: closed
Bill payments
EPCOR
P.O. Box 500
Edmonton, AB T5J 3Y3
Correspondence
EPCOR
2000-10423 101 Street NW
Edmonton, AB T5H 0E8
Observed holidays | Date |
---|---|
New Year's Day | Wednesday, January 1, 2025 |
Family Day | Monday, February 17, 2025 |
Good Friday | Friday, April 18, 2025 |
Easter Monday | Monday, April 21, 2025 |
Victoria Day | Monday, May 19, 2025 |
Canada Day | Tuesday, July 1, 2025 |
Heritage Day | Monday, August 4, 2025 |
Labour Day | Monday, September 1, 2025 |
National Day for Truth and Reconciliation | Tuesday, September 30, 2025 |
Thanksgiving | Monday, October 13, 2025 |
Remembrance Day | Tuesday, November 11, 2025 |
Christmas Day | Thursday, December 25, 2025 |
Boxing Day | Friday, December 26, 2025 |