Welcome to EPCOR Our site is customized by location. Please select the region of your service and we’ll remember your selection for next time.
Select location

Our site is customized by location. Please select the region of your service and we’ll remember your selection for next time.

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Select a region for customized content and rates

Mouse hover over any region to see the map here
Edmonton
All Alberta locations except Edmonton
French Creek
Aylmer and area
Collingwood and area
Kincardine and area
Select a state

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Change country
Country Flag Canada
Country Flag United States

Select a region for customized content and rates

Mouse hover over any region to see the map here
Edmonton
All Alberta locations except Edmonton
French Creek
Aylmer and area
Collingwood and area
Kincardine and area

Select a region for customized content and rates

Select a region for customized content and rates

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Manage your account online

With your EPCOR My Account profile you can manage your online account information anytime, anywhere.

Easily manage your EPCOR online account

You can move your utility services online and sign up for online billing to recieve your bill via email. You can even set up automatic payments. Learn more about what you can do with your EPCOR online account.

Ready to sign up?

Set up your My Account profile with 3 easy steps. 

  1. Choose your user name and password
  2. Confirm your new password
  3. Log in to your new online account

Already have a profile?

Connect your EPCOR account to your online profile

Once you've set up your My Account profile, simply connect it to your existing EPCOR accounts to start managing services online by selecting "Link an existing account" on the "Account Overview" tab.  

To link an existing account, ensure you have a recent copy of your bill. You'll need your account name exactly as it appears on your bill, and your EPCOR Account number.

You can view accounts associated with your profile on the "Account Overview" tab by clicking the dropdown menu located beside the account number and name. Select "Start services" to link an existing account to your My Account profile.

After signing up for an online account, you will continue to get paper bills unless you sign up for ebill, our online billing option. Learn more about ebill and what you can do with your online account below.

What you can do with your online account

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Move or change utility services

Start, move or stop your power and natural gas services. All online, anytime, anywhere.

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Sign up for ebill

Go paperless with online billing. Receive email notifications when bills are ready. Statements are stored for up to 2 years.

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Set up automatic payments

Pay your EPCOR bill automatically through your bank or credit card and never miss a bill payment again.

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View your statement 24/7

The most convenient way to stay up to date.
View your electricity and natural gas bill statement online, easily and securely.

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Update personal information

Add or update your contact and other personal information 24/7. Log in to EPCOR online to manage all your account details.

Get started with your online account

Sign up or log in today.

Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).

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