Default supply rates

Default supply service is designed to meet the needs of industrial and commercial customers. You'll be enrolled for default supply if you use more than 250 MWh of electricity per year.

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Default supply and EPCOR
What's default supply?
Estimated default supply rates: December 2024
Actual default supply rates
Default supply hook-up charges

Default supply and EPCOR

We've been helping connect customers like you for the past 125 years and look forward to continue growing with you. We're a dedicated team of agents ready to serve you for your default supply needs.

If you'd like more information about your service or if you have any questions, please give us a call at 1 (866) 969-7003.

About default supply

• No contract required
• Market pricing
• Locally operated
• Dedicated support

What's default supply?

Default supply service is designed to meet the needs of industrial and commercial customers. You'll be enrolled for default supply if you use more than 250 MWh of electricity per year.

Rather than being billed on the Rate of Last Resort for electricity, your energy charge will flow through the actual wholesale cost of electricity with an administration fee. Customers with Time-of-Use metering will have energy charges based on individual usage, otherwise the energy charges will be an average of all customers on a Flow-Through product. We understand that it can be difficult to budget when the price of power can fluctuate significantly. That's why we also offer a Default Supply Hedged product that fixes a portion of your electricity cost in advance of the month. The remaining portion of your bill will reflect the hourly market price for electricity based on your usage. This combination of fixed and variable rates will protect your budget from price fluctuations that can result in Alberta's electricity market.

The choice is yours and there is no contract required. See the tables below for the currently forecasted supply prices for the Flow-Through, Time-of-Use, and Hedged products.

This table illustrates estimated default supply rates only (¢/kWh). You will be billed based on the actual pool price, as well as tariff charges.

Estimated default supply rates: December 2024

	Flow-through <150 kW	Flow-through >150 kW	Time-of-use >150 kW	Time-of-use >5,000 kw	Hedged <150 kW	Hedged >150 kW
Forecast pool price (for flat load)	5.90¢	5.90¢	5.90¢	5.90¢	5.90¢	5.90¢
Forecast load shape impact	0.37¢	0.37¢	0.17¢	1.91¢	0.37¢	0.37¢
Distribution losses	0.40¢	0.40¢	0.39¢	0.26¢	0.42¢	0.42¢
Pool trading charges	0.04¢	0.04¢	0.04¢	0.04¢	0.04¢	0.04¢
Retail (administration) charge	1.69¢	1.69¢	1.69¢	0.96¢	1.69¢	1.69¢
Estimated contract for differences	n/a	n/a	n/a	n/a	0.25¢	0.25¢
Total estimated energy charge	8.41¢	8.41¢	8.19¢	9.07¢	8.67¢	8.67¢

Actual default supply rates

2024 rates

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2023 rates

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2024 rates

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2023 rates

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Default supply hook-up charges

Below are the electricity hook-up charges and other fees for default supply service customers.

GST is added to all charges.

Move In - if the power is on at the location (with 3 business days notice)	No charge
Expedited Move In - if the power is on at the location (with less than 3 business days notice)	$10.00
Energize Service - if power has been off at the location (3 to 5 business days wait)	$136.00
Energize Expedited Service - if power has been off at the location (within 48 hours, during business hours)	$296.00
Energize Expedited Service - if power has been off at the location (within 48 hours, after business hours)	$321.00
Expedited Reconnection fee - if power has been disconnected for non-payment (within 48 hours, during business hours)	$313.00
Expedited Reconnection fee - if power has been disconnected for non-payment (within 48 hours, after business hours)	$338.00
Meter Install (3-5 business days wait)	No charge

Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).