San Tan water rate review

​Water rate review and what it means for you

Water is essential for everyday life, and it takes a lot to get it from the source to your home or business. Whether you're starting the morning with a cup of coffee or cooking dinner for your family, we're focused on making sure your water is there for you when you need it.

Safe, reliable and affordable drinking water is a universal need an even more precious in the desert. We've balanced the different needs and desires of our customers with our most critical responsibility – ensuring that safe, clean, reliable and affordable drinking water will be there when you need it.

The rate review process takes more than a year – the application was filed in July 2024 and the Arizona Corporation Commission (ACC)—the regulating agency for Arizona utility companies—is expected to announce its decision by July 2025.

Until the ACC makes its decision on the proposed rates next year, we are committed to making the procedures and information regarding the rate review process easy to find and available for you follow along the way.

Background

EPCOR filed for a rate review with the ACC for the San Tan District in June 2024. 

The ACC determined EPCOR had met the requirements for a rate review and provided a letter of sufficiency along with procedural order that shows the timeline for required hearings and public notices for the rate review.

To ensure public comment is made available throughout the process, EPCOR will hold community events to highlight the history of investments that have improved water and wastewater service to San Tan customers since the last rate change in 2020. 

Community events:

If you could not attend a community meeting, you can view the presentation or watch the virtual meeting below.

Related documents:

• Customer notification - September 2024