Welcome to EPCOR Our site is customized by location. Please select the region of your service and we’ll remember your selection for next time.
Select location

Our site is customized by location. Please select the region of your service and we’ll remember your selection for next time.

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Select a region for customized content and rates

Mouse hover over any region to see the map here
Edmonton
All Alberta locations except Edmonton
French Creek
Aylmer and area
Collingwood and area
Kincardine and area
Select a state

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Looks like you're in the United States

Change country
Country Flag Canada
Country Flag United States

Select a region for customized content and rates

Mouse hover over any region to see the map here
Edmonton
All Alberta locations except Edmonton
French Creek
Aylmer and area
Collingwood and area
Kincardine and area

Select a region for customized content and rates

Select a region for customized content and rates

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How we interact with you

We always conduct business with a high degree of integrity. And we always respect your privacy while complying with applicable legislation.

Here's how we interact with our customers and the public.

Online and electronically

By mail

  • Bills and bill stuffers (customers)
  • Project or open house notifications

Face-to-face

  • Open houses
  • EPCOR meter readers or public consultation representatives (we don't employ door-to-door sales representatives)
  • Our representatives will always present EPCOR identification and wear EPCOR-branded apparel

By phone

  • Billing/Customer Service
  • Operations (repair and outage notifications and information)
  • Collections

Note: We will always work with you to come up with payment options before any kind of disconnection.

In advertising

  • Television
  • Radio
  • Newspapers
  • Websites

Report suspicious activity

Visit the Canadian Anti-Fraud website for more information on scams and how to report them.

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