Contact Us in Collingwood and area

Contact EPCOR for power emergencies & customer service support, or manage your account with our 24/7 self-serve online portal.

Log in to My Account

Manage your utility services and account effortlessly with our 24/7 self-serve online portal:​

  • Pay via credit card or automatic withdrawal​
  • Switch to online billing
  • View your statement online
  • Access past bills

Don't have an account? Register here


Contact information

e911_emergency

Emergencies

Phone: 705-445-1800
(after-hours: select option 7)​​

support_agent

Customer service

Phone: 705-445-1800
Email:
customercare.ontario@epcor.com​opens in a new tab

Hours of operation
Monday to Friday: 8:30am-4:30pm
Saturday, Sunday & stat holid​ays: closed​​​​​​​

mail

Mailing address

EPCOR
43 Stewart Road
Collingwood, Ontario L9Y 4M7

ECRA/ESA #7007641

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