Welcome to EPCOR Our site is customized by location. Please select the region of your service and we’ll remember your selection for next time.
Select location

Our site is customized by location. Please select the region of your service and we’ll remember your selection for next time.

Change a country
Country Flag Canada
Country Flag United States

Select a region for customized content and rates

Mouse hover over any region to see the map here
Edmonton
All Alberta locations except Edmonton
French Creek
Aylmer and area
Collingwood and area
Kincardine and area
Select a state

Looks like you're in Canada

Looks like you're in the United States

Change country
Country Flag Canada
Country Flag United States

Select a region for customized content and rates

Mouse hover over any region to see the map here
Edmonton
All Alberta locations except Edmonton
French Creek
Aylmer and area
Collingwood and area
Kincardine and area

Select a region for customized content and rates

Select a region for customized content and rates

Choose your location
To view this page, set your location to:
Country Flag Country Flag
This page doesn’t match your location
To view this page, you must change your location to:
Country Flag Country Flag
Choose your location
To view this page, you must set your location to:
Country Flag Country Flag

Start electricity services

We provide electricity for Collingwood, Stayner, Creemore and a portion of Blue Mountains (formerly Thornbury). We also bill you for water and sewer services on behalf of the Town of Collingwood. Contact your local municipality if you require water/sewer services in Stayner, Creemore or Blue Mountains.

When starting a service or moving to a new address, please give us 3 days advance notice. Advance notice ensures your move is completed in a timely manner.

Starting or moving services

If you are opening your first EPCOR account or already have an account with us and are moving to a new, resale or rental home, download our Electrical Energy and/or Water Services Contract Application Form.

  1. After you have downloaded the form and saved it to your computer, open and fill out the application. Once complete, save the form to your computer.
  2. Email the completed form to moves.ontario@epcor.com, feel free to drop it in our secure drop-box located at the front of our office at 43 Stewart Road, Collingwood, Ontario.​

  3. If notification from your lawyer is required to complete your request, please get them to contact us at the above phone number or email or fax us at 705-445-8267.​

It may take up to 8 weeks to receive your first bill. A setup fee will be applied.

Make your payments hassle-free by signing up for automatic withdrawal.

Ending services

If you are moving out of our distribution area and want to end your services, or want to close your current account as you are moving to a new address within our service area, please fill out the Final Read Request Form.  To transfer your account to your new address, please complete an application as well as the Final Read Request Form.

Rental properties

Please note we may require a $200 deposit for residential customers unless a credit letter from a previous utility company or a letter of low income from an Ontario Disability Support Program worker can be provided.  

Landlords

When your tenant vacates the property, the account will automatically be put back into your name if we are not informed otherwise. If you have a new renter moving in, please advise them to contact our office.

This site uses cookies to provide a better user experience and for advertising purposes. By using our website, you accept our use of cookies. Visit our Privacy Policy for more details.