How to avoid delayed bills with the Canada Post strike

Canada Post service disruption

At EPCOR, we're committed to keeping you informed about matters related to your account and providing uninterrupted service.

For the latest information regarding the Canada Post strike, please visit: canadapost.ca/negotiations

What does the Canada Post strike mean for you?

Customers who currently receive a printed EPCOR bill will see delays in receiving their bill.

For more information, visit Canada Post's website.

Take advantage of My Account

Select your location from the dropdown to sign up for ebill, check your account balance, make a one-time payment or set up automatic monthly payment.

Select your location

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Switch to ebill

Get your bill delivered straight to your inbox. It's an easy, convenient, and secure way to view and pay your bills without relying on the mail. Go paperless.

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Consider these payment options

If it’s your first bill, or you’ve been paying for years, you have options to pay your bill. You can manually pay it each month, or you can set up automatic payments.

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Courier payment

If you prefer to mail a cheque via courier, please send to:

EPCOR Energy Alberta GP Inc.
2000-10423 101 St NW
Edmonton AB, T5H 0E8

computer

Switch to ebill

Get your bill delivered straight to your inbox. It's an easy, convenient, and secure way to view and pay your bills without relying on the mail. Go paperless.

paid

Consider these payment options

If it’s your first bill, or you’ve been paying for years, you have options to pay your bill. You can manually pay it each month, or you can set up automatic payments.

mail

Courier payment

If you prefer to mail a cheque via courier, please send to:

EPCOR Energy Alberta GP Inc.
2000-10423 101 St NW
Edmonton AB, T5H 0E8

computer

Switch to ebill

Get your bill delivered straight to your inbox. It's an easy, convenient, and secure way to view and pay your bills without relying on the mail. Go paperless.

paid

Consider these payment options

There are a number of ways you can pay your EPCOR bill. Set up automatic withdrawal, pay with credit card or through your bank. Learn more.

mail

Courier payment

If you prefer to mail a cheque via courier, please send to:

EPCOR Utilities Inc.
39 Beech St.
Aylmer ON, N5H 3J6

computer

Switch to ebill

Get your bill delivered straight to your inbox. It's an easy, convenient, and secure way to view and pay your bills without relying on the mail. Go paperless.

paid

Consider these payment options

There are a number of ways you can pay your EPCOR bill. Set up automatic withdrawal, pay with credit card, through your bank or in person. Learn more.

mail

Courier payment

If you prefer to mail a cheque via courier, please send to:

EPCOR Utilities Inc.
43 Stewart Rd.
Collingwood ON, L9Y 4M7

computer

Switch to ebill

Get your bill delivered straight to your inbox. It's an easy, convenient, and secure way to view and pay your bills without relying on the mail. Go paperless.

paid

Consider these payment options

There are a number of ways you can pay your EPCOR bill. Set up automatic withdrawal, pay with credit card or through your bank. Learn more.

mail

Courier payment

If you prefer to mail a cheque via courier, please send to our Aylmer office for processing:

EPCOR Utilities Inc.
39 Beech St.
Aylmer ON, N5H 3J6

computer

Switch to ebill

Get your bill delivered straight to your inbox. It's an easy, convenient, and secure way to view and pay your bills without relying on the mail. Go paperless.

paid

Consider these payment options

There are a number of ways you can pay your EPCOR bill. Set up automatic withdrawal, pay through your bank or in person. Learn more.

mail

Courier payment

If you prefer to mail a cheque via courier, please send to:

EPCOR Water West Inc.
#10-D Pine Tree Centre
1343 Alberni Highway
Parksville, BC V9P 2B9

You've got questions, we have answers

Will I still get my bill in the mail?

Your printed bill will be delayed as a result of the Canada Post strike. Canada Post has indicated they will resume operations on Tuesday, December 17, 2024. Canada Post has also indicated ongoing delays will occur and customers should expect delivery delays.

We are encouraging customers to sign up for ebill to avoid any potential delays or disruptions.

Do I still need to pay my bill if I do not receive my bill in the mail?

Yes, customers are still required to pay their bills during this time. There are several ways to access your account balance and make a payment including online or by calling our Customer Care team to check balances and bill due dates.

I still have questions. Is there someone I can talk to?

Our Customer Care team is here to help. Find contact details and hours of operations on our Contact Us page in the main menu.