Power
Water
Drainage(780) 412-4500
Natural Gas1-800-511-3447Edmonton
Manage your account online: Log in
Phone (in Alberta only): 310-4300Toll-Free (outside of Alberta): 1-800-667-2345
Other contact information
Monday to Friday 8 a.m. - 7 p.m.Saturday 8 a.m. - 4:30 p.m.Sunday & Stat Holidays Closed
We receive daily updates from advanced power and water meters, so customers with Landis + Gyr power meters and water meter reading devices do not need to send manual meter readings. If your meter does not look like those pictured below, please do not submit a reading.
For customers who are submitting readings for their water meter that looks like one of the meters pictured below, please scroll to the bottom of this page.
If you do not have an AMI meter reading device and have an external meter reading device on the outside of your home, you can submit your meter reading below.