Manage your account online

With your EPCOR My Account profile you can manage your online account information anytime, anywhere.

Easily manage your EPCOR online account

You can move your utility services online and sign up for online billing to recieve your bill via email. You can even set up automatic payments. Learn more about what you can do with your EPCOR online account.

Ready to sign up?

Set up your My Account profile with 3 easy steps.

Choose your user name and password
Confirm your new password
Log in to your new online account

Already have a profile?

Connect your EPCOR account to your online profile

Once you've set up your My Account profile, simply connect it to your existing EPCOR accounts to start managing services online by selecting "Link an existing account" on the "Account Overview" tab.

To link an existing account, ensure you have a recent copy of your bill. You'll need your account name exactly as it appears on your bill, and your EPCOR Account number.

You can view accounts associated with your profile on the "Account Overview" tab by clicking the dropdown menu located beside the account number and name. Select "Start services" to link an existing account to your My Account profile.

After signing up for an online account, you will continue to get paper bills unless you sign up for ebill, our online billing option. Learn more about ebill and what you can do with your online account below.

What you can do with your online account

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Moving?

Start, move or stop your power and natural gas services. All online, anytime, anywhere.

Transfer utilities when moving

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Go paperless with online billing. Receive email notifications when bills are ready. Statements are stored for up to 2 years.

Online billing with ebill

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Set up automatic payments

Pay your EPCOR bill automatically through your bank or credit card and never miss a bill payment again.

Pay your bills online

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View your statement 24/7

The most convenient way to stay up to date.
View your electricity, water, waste and natural gas bill statement online, easily and securely.

Understand your bill

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Set up power outage alerts

Sign up to get power outage notifications for your Edmonton neighbourhood. We’ll email or text you updates and estimated restoration times.

Power outage alerts

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Update personal information

Add or update your contact and other personal information 24/7. Log in to EPCOR online to manage all your account details.

Get started with your online account

Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).