Community engagement framework

Public engagement framework: How w​e eng​​age with the community

We want to ensure we are engaging with you on topics that matter to you, using methods that work for you. In response to what we have heard, we have drafted a public engagement framework that outlines EPCOR's commitment to the public according to the level of influence community members can have over the project outcome. It shows the different levels of public engagement, and describes how EPCOR will get feedback from, or work with, the community, special interest groups, Indigenous peoples and recreational users on a range of projects and initiatives at the water treatment plants. For example, the creation of these Shared Outcomes and Design Principles for our Edmonton water treatment plants sits at the "Create" level of public engagement. We are asking you to collaborate with us to develop guidelines to direct future work at the water treatment plants. 

We operate in five stages of engagement with our commitments for each stage outlined below. Communication will be an important component throughout all levels of engagement though some stages may require more than others. View our full public engagement framework. 

EPCOR's commitment: