Prepare for power outages

Prepare for a power outage

Power outages can happen at any time of year: winter or summer. Knowing what to do when the power goes out can make it easier to manage and keep you safe. Below you'll find information on how to prepare for a power outage. ​

If you're currently experiencing a power outage, see our power outage mapopens in a new tab for up-to-date information.

Be safe around fallen power lines

Power outages can be caused by a fallen power line. If you see a power line that is down or damaged from a storm or debris, stay safe:

  • Never go near or touch a fallen power line.
  • Keep yo​urself and others at least ten metres (33 feet) away from a fallen power line.
  • If you see a fallen power line, report it to 780-412-4500 or call 911.

Learn more about what to do and how to be safe around fallen or damaged power lines or equipment.

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