Terms and conditions of power service

Below you will find the Terms and Conditions for EPCOR Regulated Rate and Default Supply customers. Please read our terms and conditions carefully. If you don’t find what you’re looking for, please contact us at 310-4300 (toll-free in Alberta), or 1-800-667-2345 Toll-free (outside of Alberta).

Other terms and conditions

The Distribution Connection Service (DCS) Terms and Conditions form part of EPCOR Distribution and Transmission Inc.'s (EDTI) Tariff and establish the relationship between EDTI and its customers including load customers and generating customers.

Maximum Investment Levels - 2025

17 KB

January 2025

839 KB

Maximum Investment Levels - 2024

329 KB

January 2024

2 MB

Maximum Investment Levels - 2023

220 KB

Maximum Investment Levels- 2022

340 KB

Maximum Investment Levels - 2021 updated

219 KB

Maximum Investment Levels - 2021

340 KB

January 2021

962 KB

January 2020

317 KB

The Distribution Access Service (DAS) Terms and Conditions form part of EPCOR Distribution and Transmission Inc.'s (EDTI) Tariff and establish the relationship between EDTI and Retailers.

January 2025

720 KB

January 2024

1 MB

January 2025

603 KB

January 2024

1 MB

This site uses cookies to provide a better user experience and for advertising purposes. By using our website, you accept our use of cookies. Visit our Privacy Policy for more details.