Welcome to EPCOR Our site is customized by location. Please select the region of your service and we’ll remember your selection for next time.
Select location

Our site is customized by location. Please select the region of your service and we’ll remember your selection for next time.

Change a country
Country Flag Canada
Country Flag United States

Select a region for customized content and rates

Mouse hover over any region to see the map here
Edmonton
All Alberta locations except Edmonton
French Creek
Aylmer and area
Collingwood and area
Kincardine and area
Select a state

Looks like you're in Canada

Looks like you're in the United States

Change country
Country Flag Canada
Country Flag United States

Select a region for customized content and rates

Mouse hover over any region to see the map here
Edmonton
All Alberta locations except Edmonton
French Creek
Aylmer and area
Collingwood and area
Kincardine and area

Select a region for customized content and rates

Select a region for customized content and rates

Choose your location
To view this page, set your location to:
Country Flag Country Flag
This page doesn’t match your location
To view this page, you must change your location to:
Country Flag Country Flag
Choose your location
To view this page, you must set your location to:
Country Flag Country Flag

How power gets to your home

Our experts work hard to make sure our systems are operating at their best to deliver safe, reliable electricity. But have you ever wondered how electricity travels from one of those big generating facilities to your home or business?

Transmission and Distribution

Two words are often used to describe power's voyage from pole to pole and wire to wire: distribution and transmission.

Transmission: From generation to city substations

Transmission refers to the electrical path running through underground or aerial wires between a generating station, where power is made, to a substation, where the power is made safe for travel to your neighbourhood. You'll see substations around the city; they're those buildings and attached yards you see filled with intricate grey machinery and giant spiral poles.

Transmission voltages are high, coming in at 72,000 volts (V) or 240,000 V (and up to 500,000 V). A 4,000 V line alone can cook a hot dog within seconds, so these transmission lines deal in serious voltages!

Distribution: From city substations to your home

Once voltages are stepped down (e.g. reduced) at a substation, the electricity cruises along distribution wires and make their way to a home or business. Distribution voltages are much lower, ranging from 120 V to 25,000 V.

Let's recap…

Transmission involves large-scale infrastructure that carries high voltages across long distances to a distribution point. Think about those larger transmission towers that run along the Anthony Henday.

Distribution involves the system that actually connects customers, like you, to usable power through household electrical outlets.

Safety first

The electrical equipment in a substation can be extremely dangerous (and even deadly) to anyone not authorized or properly trained to work with it. There's no reason to enter a substation yard or building. Stay back — and stay safe.

Visit our power equipment safety page and check out other safety tips.

This site uses cookies to provide a better user experience and for advertising purposes. By using our website, you accept our use of cookies. Visit our Privacy Policy for more details.