Start services for your home

If you need utility services for your home, EPCOR's got you covered. We aim to make the process easy for you. Ready to get to know each other? Sign up for one or several of our services today. 

ON THIS PAGE

Electricity, water, and natural gas services
Sign up for services

Electricity, water, and natural gas services

If you need utility services for your home, EPCOR's got you covered. We aim to make the process easy for you. Sign up today for one or more of our services. 

Electricity options

In Alberta, you aren't stuck with one rate. You have choice. Compare RRO rates with rates from Encor, our competitive retailer. Find an option that fits your life.

Fixed electricity

2 year term

Provided by Encor by EPCOR
Stable rate that stays the same
Competitive fixed rates that make your energy more affordable
Change or cancel your contract anytime, penalty free
Eligible for year-round perks

Floating electricity

2 year term

Provided by Encor by EPCOR
Floating rates change monthly
Works for households who can afford fluctuations in energy costs
Change or cancel your contract anytime, penalty free
Eligible for year-round perks

Regulated Rate Option

(RRO)

Provided by EPCOR
Rates change monthly
No contract necessary
Approved RRO market electricity rate

Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).

Natural gas options

You like our electricity options? Get more of a good thing by signing up for natural gas with Encor. Bundle both and get one-bill service.

Fixed natural gas

2 year term

Provided by Encor by EPCOR
Stable rate that stays the same
Competitive fixed rates that make your energy more affordable
Change or cancel your contract anytime, penalty free
Eligible for year-round perks

Floating natural gas

2 year term

Provided by Encor by EPCOR
Floating rates change monthly
Works for households who can afford fluctuations in energy costs
Change or cancel your contract anytime, penalty free
Eligible for year-round perks

Water and wastewater

In Edmonton, we are your water services provider. Let's get to know each other. Sign up to get reliable water service to your home.

Water services

Treatment and collection

Provided by EPCOR
Safe and reliable water
No contract necessary

Ready to get started? You can sign up online for one or all services you need. Log in to My Account to start services for your home. 

| HELP CENTRE

Confused about energy in Alberta?

Let us break it down for you.

Are Encor and EPCOR the same company? Yes and no.

Yes. We are part of the same family and share the same values. We also share the same customer service representatives. So when you call us, you get a one-stop customer service shop.

No. We offer you different services. Check it out:

EPCOR services

Provides water services in the Edmonton area
Offers the regulated rate option (RRO) for electricity

Encor by EPCOR services

Offers competitive rate plans (fixed or floating) for:
- Electricity
- Natural gas
Offers the option to green your energy

What's it to you? Together, as EPCOR and Encor, we provide you more choice in Alberta's energy market. And more choice, is always a good thing.

In Alberta, you have choice. You can pick if you pay the regulated market price for electricity (RRO) or a competitive rate with a retailer like Encor.

So what's the difference?

Regulated

An regulated rate is based on the market and changes month to month.

As a retailer and wires company, we buy energy from the competitive wholesale market and deliver it to your home or business. Your rate is based on supply and demand in the marketplace. This means your monthly rate will change month to month based on the market conditions when your electricity is bought. This rate is reviewed and approved by the Alberta Utilities Commission (AUC).

Competitive

A competitive rate can be fixed or variable and are subject to a contract.

With a competitive retailer like Encor by EPCOR, you pay a deregulated fixed or variable rate.

A fixed rate locks in the rate you pay for energy for a set amount of time, usually 1-5 years. A fixed rate gives you the certainty of a stable electricity price for the term of your energy plan. While the market rises and falls, your price remains the same.

A variable rate, sometimes called floating, changes monthly with market prices. Your bill will rise and fall to reflect market changes.

Start services for your home

Electricity, water, and natural gas services

Electricity options

Natural gas options

Water and wastewater

Sign up for services

EPCOR services

Encor by EPCOR services

Competitive