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Cross connection control

A cross connection is a piping arrangement that allows a potable water system to be connected to a source of potential pollution or contamination. It's very important to protect cross connections in order to prevent backflow into potable water. Ultimately, backflow can cause the contamination of the entire public water supply, posing a risk for anyone using water for drinking, cooking, bathing or any other purposes.

If there's an incident resulting in contamination of public drinking water (due to improper or unprotected plumbing connections), the owner responsible or occupant of the property can be held liable for damages.

Cross connection control program

EPCOR administers a Premises Isolation Cross Connection Program to ensure the water quality in our water distribution system remains safe from contamination, originating from a buildings private water system. The scope of this program includes commercial, industrial, and multi-residential facilities within the City of Edmonton.

​The program:

  • Maintains a database of facilities, building owners and premises isolating backflow prevention assemblies installed within the building along with a test history of each of those assemblies and notes from inspections.
  • Maintains a database of WCS AWWA certified testers and installers of backflow prevention assemblies.
  • Ensures that the testing equipment used by all certified installers and testers are calibrated annually.
  • Conducts cross connection surveys of new and existing buildings within the City of Edmonton.
  • Notifies our customers and building owners of annual testing and installation requirements.

Testing requirements

Backflow preventers shall be tested:

  • Upon installation
  • When cleaned, repaired or overhauled
  • When relocated
  • Annually
  • As required by the regulatory authority

Test reports must be submitted to the Cross Connection Control office within 5 business days of the test.

EPCOR only accepts test reports for Premises Isolating Backflow Preventers. The CSA B64.10 Standard requires that all testable backflow preventers be tested annually, internal (zone/fixture) test reports are to be sent to the owner of the building.

EPCOR does not accept test reports for backflow preventers that were tested outside of Edmonton, as they are not part of our water distribution system. These reports can be sent to the authority having jurisdiction and the building owner.

As a WCS AWWA Cross Connection Control Specialist (tester) that is registered with EPCOR to test you are required to:

  • Test a backflow preventer as per the procedures outlined in the AWWA Canadian Cross Connection Control Manual
  • Selection and Installation of backflow preventers is to be made as per the CSA B64.10 Standard and the National Plumbing Code of Canada
  • Report instances of incorrectly installed backflow preventers
  • Include pictures of new backflow preventor installations (attached to your test report)
    • The installation, from a suitable distance to determine the acceptability of the installation within the existing piping system.
    • The manufacturers STAMPED Information or Data Plate.
  • If you are correcting or updating any information in the Database such as but not limited to make, model, size, type, and serial number you are required to include photo evidence supporting your correction. Most often this would be a photo of the stamped or engraved data plate, however depending on the type of correction other photos may be required.
Preventing backflow

To comply with the Canadian Standards Association (CSA B64.10), the National Plumbing Code of Canada, and City of Edmonton Bylaw 19626 property owners must do the following to prevent backflow:

  • Remove any unnecessary cross connections and isolate your water system from the public's.
  • Protect cross connections that can't be​​ eliminated with an approved backflow prevention device or assembly.
  • Ensure that all testable backflow preventers are tested annually by a certified tester, and all non testable devices are visually inspected.

Backflow prevention assemblies

The type of device required for premises isolation of a commercial, industrial, or multi-residential property is based on how hazardous it could be to the public drinking water:

​Severe degree of hazard

Examples of facilities in this category

  • Automotive repair shops
  • Hospitals
  • Dry cleaning plants
  • Car washes
  • Labouratories
  • Mortuaries
Required assembly - Reduced Pressure principle backflow preventer (RP)

Moderate degree of hazard

Examples of facilities in this category

  • Restaurants
  • Schools
  • Hotels
  • Commercial office spaces
  • Shopping malls
  • Apartment buildings
Required assembly - Double Check Valve Assembly (DCVA)

Consult with a certified backflow tester or our CCC Department to determine the appropriate protection. Residential homes can also play their part in preventing backflow.

Related information

Resources

For property own​ers:

For backflow testers:

EPCOR’s CCC Program utilizes SwiftComply to administer our CCC database. New testing companies and new testers will need to register in order to submit test reports online, as we are no longer able to accept test reports via email or fax.

To register you will require a unique email address, a valid WCS AWWA Cross Connection Control Specialist certificate, as well as a valid calibration report for the test kit you will be using to test with.

If you need assistance or further information, please contact us at:

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