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All Alberta locations except Edmonton
French Creek
Aylmer and area
Collingwood and area
Kincardine and area
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All Alberta locations except Edmonton
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Aylmer and area
Collingwood and area
Kincardine and area

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Rates for your home

We don't believe in a one size fits all solution. We have a rate for every lifestyle.

ON THIS PAGE

Electricity, water, and natural gas rates

If you need services for your home, EPCOR's got you covered. Discover everything EPCOR has to offer.

Residential electricity rates

In Alberta, you have choice. Compare RRO rates with rates from Encor, our competitive retailer. Find a rate that fits your life.

Fixed electricity
5 year term
Stable rate that stays the same
9.79¢
per kWh*
  • Provided by Encor by EPCOR

  • Change or cancel your contract anytime, penalty free

  • Get all your services on one bill

Floating electricity
5 year term
Rate posted based on previous period and changes monthly
6.67¢
per kWh*
  • Provided by Encor by EPCOR

  • Change or cancel your contract anytime, penalty free

  • Get all your services on one bill

Regulated Rate Option
(RRO)
Rates change monthly
10.829¢
per kWh**
  • Provided by EPCOR

  • No contract necessary

  • Approved RRO market electricity rate

* Plus a daily administration fee of 27¢ per site.
** A daily administration fee applies.

energy_savings_leaf
Check out Encor's Chirp green electricity options

Reduce your carbon footprint and go green. Choose to get a percentage of your power from a renewable resource with Encor by EPCOR. Feel good about the power you use.

energy_savings_leaf Green energy
15% green electricity
5 year term
Provided by Encor by EPCOR
10.24¢
per kWh*
energy_savings_leaf Green energy
50% green electricity
5 year term
Provided by Encor by EPCOR
11.04¢
per kWh*
energy_savings_leaf Green energy
100% green electricity
5 year term
Provided by Encor by EPCOR
11.79¢
per kWh*

* Plus a daily administration fee of 27¢ per site.

Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).

Residential natural gas rates

You like our electricity plans? Get more of a good thing by signing up for natural gas. Bundle both and get one-bill service.

Fixed natural gas
5 year term
Stable rate that stays the same
$4.79
per GJ*
  • Provided by Encor by EPCOR

  • Change or cancel your contract anytime, penalty free

  • Get all your services on one bill

Floating natural gas
5 year term
Rate posted based on previous period and changes monthly
$1.28
per GJ*
  • Provided by Encor by EPCOR

  • Change or cancel your contract anytime, penalty free

  • Get all your services on one bill

* Plus a daily administration fee of 27¢ per site.

Residential water rates

Most customers pay about $46 per month for water usage on an average, single-family residential household bill.  This does not include fixed fees or sewage charges. This amount may also fluctuate month-to-month, depending on how much water is used. 

These rates are effective April 1, 2024.

Water rates
​​Residential Consumption Charge (per m3)​ 2024 Rate
0 m3 - 10.0 m3 ​$2.3173
10.1 m3 - 35.0 m3 $2.5316
Over 35.0 m3 $3.1996
​​Fixed Monthly Service Charge Per Meter Size 2024 Rate
15mm (5/8") ​$14.41
20mm (3/4") $21.63
25mm (1") $36.03
40mm (1 1/2") $72.04
50mm (2") $115.26
75mm (3") $216.12
100mm (4") $360.21
150mm (6") $720.41
200mm (8") $1152.66
250mm (10") $1656.96
300mm (12") $2432.12
Public Fire Protection 2024 Rate
15mm (5/8") ​$2.81
20mm (3/4") $4.20
25mm (1") $7.01
40mm (1 1/2") $14.02
50mm (2") $22.44
75mm (3") $42.06
100mm (4") $70.12
150mm (6") $140.24
200mm (8") $224.38
250mm (10") $322.55
300mm (12") $473.43
Wastewater treatment rates
Residential Charges 2024 Rate
​​​​​​Consumption charge per m3 (all consumption) $1.3226
Fixed monthly service charge $6.57
Sewer collection and transmission

Variable rates

Variable sanitary charges are based on metered water consumption. If no meter exists, sanitary charges are based on the provisions of the Drainage Bylaw 19627.

Size 2024 Rate
​All premises (except large wholesale) $1.4415 per m3
​​Large wholesale with collection system $0.8072 per m3

Fixed rates

Meter Size 2024 Rate
​16mm $11.67
​20mm $21.01
25mm $32.66
40mm $63.00
50mm $86.32
75mm $178.36
100mm $332.22
150mm $628.40
200mm $1002.60
250mm $2488.15
300mm $2488.15
400mm $2722.63
500mm $2931.42
Wastewater overstrength surcharge rates

The Overstrength Surcharge, applied to each m3 of water consumed, for each kilogram of surchargeable matter per m3 of wastewater that exceeds the concentration indicated for that matter shall be:

​Constituents 2024 Rate
​BOD $0.8303
COD $0.8303
O/G $0.7259
TP $6.9089
TSS $0.7537
N-TKN $1.7365

The Additional Overstrength Surcharge, applied to each m3 of water consumed, for each kilogram of surchargeable matter per m3 of wastewater that exceeds the concentration indicated for that matter shall be:

​Constituents 2024 Rate
​BOD $0.8303
COD $0.8303
O/G $0.7259
TP $6.9089
TSS $0.7537
N-TKN $1.7365
Stormwater charges

Stormwater Utility Charges

Stormwater charges are calculated using property size (A), development intensity (I), and a runoff coefficient (R), based on land zoning and a city-wide monthly rate.

The charges are calculated as follows:

A x I x R x Rate = Stormwater utility charge

A: The area of the property in square metres (m2), and the proportion of the building lot area attributable to each unit for multiple units sharing a single building or property.

I: The measure of the portion of lot being used for its intended development. The development intensity factor of 1.0, except for properties where owners demonstrate that they contribute significantly less stormwater runoff per property area to the City's land drainage system during rainfalls than other similarly-zoned properties.

R: Runoff coefficient—the permeability of your lot's surface (i.e. grass versus concrete), based on land zoning.

  • The run-off coefficient for a single detached resid​ential house is typically 0.50. However, depending on your property's land zoning classification, the run-off coefficient can range from 0.10 to 0.95.

Rate: The monthly charge of $0.070139 per square metres (m2).

More about rates

finance

Historical electricity rates

Look at past electricity rates to understand how they change.

history

Historical natural gas rates

Understand how rates change so you can feel good about your natural gas rate choice.

paid

How rates are set

Setting your rate is a group effort. Discover the process.

|  HELP CENTRE

Confused about energy in Alberta?

Let us break it down for you.

What's the difference between Encor and EPCOR?

Are Encor and EPCOR the same company? Yes and no.

Yes. We are part of the same family and share the same values. We also share the same customer service representatives. So when you call us, you get a one-stop customer service shop.

No. We offer you different services. Check it out:

EPCOR services

  • Provides water services in the Edmonton area
  • Offers the regulated rate option (RRO) for electricity

Encor by EPCOR services

  • Offers competitive rate plans (fixed or floating) for:
    • Electricity
    • Natural gas
  • Offers the option to green your energy 

What's it to you? Together, as EPCOR and Encor, we provide you more choice in Alberta's energy market. And more choice, is always a good thing.

Regulated vs. competitive energy

In Alberta, you have choice. You can pick if you pay the regulated market price for electricity (RRO) or a competitive rate with a retailer like Encor.

So what's the difference?

Regulated

An regulated rate is based on the market and changes month to month.

As a retailer and wires company, we buy energy from the competitive wholesale market and deliver it to your home or business. Your rate is based on supply and demand in the marketplace. This means your monthly rate will change month to month based on the market conditions when your electricity is bought. This rate is reviewed and approved by the Alberta Utilities Commission (AUC).

Competitive

A competitive rate can be fixed or variable and are subject to a contract.

With a competitive retailer like Encor by EPCOR, you pay a deregulated fixed or variable rate.

A fixed rate locks in the rate you pay for energy for a set amount of time, usually 1-5 years. A fixed rate gives you the certainty of a stable electricity price for the term of your energy plan. While the market rises and falls, your price remains the same.  

A variable rate, sometimes called floating, changes monthly with market prices. Your bill will rise and fall to reflect market changes.

Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).

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