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Most customers pay about $46 per month for water usage on an average, single-family residential household bill. This does not include fixed fees or sewage charges. This amount may also fluctuate month-to-month, depending on how much water is used.
These rates are effective April 1, 2023
Variable water charges are based on water use and meter readings.
Residential Consumption Charge (per m3) | 2024 Rate |
---|---|
0 m3 - 10.0 m3 | $2.3173 |
10.1 m3 - 35.0 m3 | $2.5316 |
Over 35.0 m3 | $3.1996 |
Fixed Monthly Service Charge Per Meter Size | 2024 Rate |
---|---|
15mm (5/8") | $14.41 |
20mm (3/4") | $21.63 |
25mm (1") | $36.03 |
40mm (1 1/2") | $72.04 |
50mm (2") | $115.26 |
75mm (3") | $216.12 |
100mm (4") | $360.21 |
150mm (6") | $720.41 |
200mm (8") | $1152.66 |
250mm (10") | $1656.96 |
300mm (12") | $2432.12 |
Public Fire Protection | 2024 Rate |
---|---|
15mm (5/8") | $2.81 |
20mm (3/4") | $4.20 |
25mm (1") | $7.01 |
40mm (1 1/2") | $14.02 |
50mm (2") | $22.44 |
75mm (3") | $42.06 |
100mm (4") | $70.12 |
150mm (6") | $140.24 |
200mm (8") | $224.38 |
250mm (10") | $322.55 |
300mm (12") | $473.43 |
These rates are effective April 1, 2024.
Residential Consumption Charge (per m3) | 2024 Rate |
---|---|
All consumption | $1.3226 |
Fixed monthly service charge | 2024 Rate |
---|---|
Fixed monthly service charge | $6.57 |
The Overstrength Surcharge, applied to each m3 of water consumed, for each kilogram of surchargeable matter per m3 of wastewater that exceeds the concentration indicated for that matter shall be:
Constituents | 2024 Rate |
---|---|
BOD | $0.8303 |
COD | $0.8303 |
O/G | $0.7259 |
TP | $6.9089 |
TSS | $0.7537 |
N-TKN | $1.7635 |
The Additional Overstrength Surcharge, applied to each m3 of water consumed, for each kilogram of surchargeable matter per m3 of wastewater that exceeds the concentration indicated for that matter shall be:
Constituents | 2024 Rate |
---|---|
BOD | $0.8303 |
COD | $0.8303 |
O/G | $0.7259 |
TP | $6.9089 |
TSS | $0.7537 |
N-TKN | $1.7635 |
Sewer collection and transmission—variable rate
Variable sanitary charges are based on water use and meter readings. If no meter exists, sanitary charges are based on Drainage Bylaw 19627.
Size | 2024 Rate |
---|---|
All premises (except large wholesale) | $1.4415 per m3 |
Large wholesale with collection system | $0.8072 per m3 |
Sewer collection and transmission—fixed rate
Meter Size | 2024 Rate |
---|---|
16mm | $11.67 |
20mm | $21.01 |
25mm | $32.66 |
40mm | $63.00 |
50mm | $86.32 |
75mm | $178.36 |
100mm | $332.22 |
150mm | $628.40 |
200mm | $1002.60 |
250mm | $2488.15 |
300mm | $2488.15 |
400mm | $2722.63 |
500 mm | $2931.42 |
Stormwater charges are calculated using property size (A), development intensity (I), and a runoff coefficient (R), based on land zoning and a city-wide monthly rate.
The charges are calculated as follows:
A x I x R x Rate = Stormwater utility charge
A: The area of the property in square metres (m2), and the proportion of the building lot area attributable to each unit for multiple units sharing a single building or property.
I: The measure of the portion of lot being used for its intended development. The development intensity factor of 1.0, except for properties where owners demonstrate that they contribute significantly less stormwater runoff per property area to the City's land drainage system during rainfalls than other similarly-zoned properties.
R: Runoff coefficient—the permeability of your lot's surface (i.e. grass versus concrete), based on land zoning.
The run-off coefficient for a single detached residential house is typically 0.50. However, depending on your property's land zoning classification, the run-off coefficient can range from 0.10 to 0.95.
Rate: The monthly charge of $0.070139 per square metres (m2).
Sewer obstruction investigation
Type of fee | Cost |
---|---|
Service call for sewer obstruction investigation | $410.00 |
Removal of obstruction (sewer obstruction investigation required before removal; both fees will be applied) | $255.00 |
Second and subsequent sewer investigation appointments (within 30 days of initial service call) | $214.05 |
Missed obstruction removal appointment fee | $214.05 |
No-access fee | $214.05 |
Application fees
Type of fee | Cost |
---|---|
Permit to release application fee (per year of permit term) | $202.90 (GST exempt) |
Compliance approval application fee (per year of approval term) | Subject to estimate based on cost of service |
Application for utility credit fee (per application) | $428.09 (GST exempt) |
Renewal application fee | $240.80 |
Missed flood appointment fee
Type of fee | Cost |
---|---|
Missed flood assessment appointment fee | $64.21 |
Truck-hauled wastewater
Sewage delivered by truck to the Poundmaker Wastewater Transfer Station (less the first steering axle): $28.12/axle (GST exempt).
Wastewater having a settleable solids concentration greater than 100ml/l will be charged twice the rate of the above (for 2024: $56.24/axle, GST exempt).
Drainage services record search
The cost of this service is $150.02 plus GST per titled lot and is invoiced the month after the record search is issued.
This search covers records for information related to the following sections of past and present City Bylaws: Sewers Bylaw 9425, Sections 4 – 38; Sewers Use Bylaw 9675, Sections 4 – 37; Drainage Bylaw 16200, Sections 4 – 40 and 50 – 51; Drainage Bylaw 18093, Sections 15 – 20; EPCOR Drainage Services Bylaw 18100, Schedule 2; EPCOR Water Services and Wastewater Treatment Bylaw 17698, Schedule 1, Part IV, Wastewater Overstrength Surcharges and EPCOR Drainage Services & Wastewater Treatment Bylaw 19627 Schedule 1 & 2. These requests can be sent to drainagerecordsearch@epcor.com and require the following information:
See water-related fees including service application fees and special rates and services.